It is best to sun your futon once a month. The sunning process helps to plump up the futon. After sunning, please spray our Hinoki Mist to freshen up the futon insert. Once or twice a year, you can send the futon insert for dry cleaning only.

The futon covers can be hand washed or machine washed. Please remember to turn the covers inside out and into a laundry net before washing. This will help protect the fabric design.

Please do not hand wash or machine wash the insert. Instead, once a month, you can sun your futon. The sunning process helps to plump up the futon. After sunning, please spray our Hinoki Mist to freshen up the futon insert. Once or twice a year, you can send the futon insert for dry cleaning only.

You may wish to do that if you would like the extra height.

We recommend the sun drying process to be done monthly.

As with any futon that is made with cotton, with usage overtime, it will flatten from your bodyweight but that is not to say that it cannot be used. The futon is usable even if there is a slight compression.

Our futons are handcrafted by futon masters in Japan which take time and effort. The cotton is handstitched with a traditional method which prevent the cotton from moving around when you are sleeping on it. We do not mass make our futons with machines & we only have limited quantities due to the time and effort it takes. Furthermore, we use 100% pure cotton for our inserts and fabric covers.

Our Shikibuton is made with cotton and cotton's characteristics are known to be cool in warm weathers and warm in cooler weathers. The futons at The Tatami Shop are the Japanese Summer futons which are more well suited for hot and humid weathers. For a cooling effect when sleeping, you may also wish to consider our Premium Japanese Igusa Tatami which does not trap your body heat as well.

Futon covers can be hand washed or machine washed. Please remember to turn the covers inside out and into a laundry net before washing. This will help protect the fabric design.

You can sleep directly on the floor with a futon without Tatami at the bottom however, we encourage our clients to come down to our showroom to try it first, as every client has their own personal preferences.

Yes we do and if you can let us know what type of design you are looking for, we can order it for you. Please reach out to our Tatami Team at +65 9101 1175 with your preferences and we will assist you.

Yes, we can specially make our futons to fit the local mattress size & other custom sizes that you require.

We only carry the Japanese summer futon as we have fouund that this is best suited for Singapore's hot & humid weather. The other versions of the Japanese futons are too thick and heavy for daily use in our weather conditions.

For water-based stains, you may use a fabric stain remover mist spray of your own choice. We cannot say that it will remove the stain completely as it is still a mattress afterall. If the stain is dye-based, it would stick to the fabric/insert just as it would on other fabrics. We cannot say that a fabric remover will remove the stain completely but it may lighten the effect. First, wipe the affected area with squeeze dry cloth. Placfe the futon over a chair and place it near a window with gentle sunlight. Please avoid harsh sunlight.

Alternatively, you can send your futon to a specialised dry cleaner who has experience in 100% natural cotton materials and seek their advice.

Japanese futon are made differently from other types of futons. Our Japanese Shikibutons are handcrafted traditionally by futon masters while other futons are mass produced and machine made.

Our Japanese Shikibutons are made through cotton layering and traditional stitching methods to keep the cotton in place.